Cancellation Policy – Work Contract
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must contact us:
Vitrum Glasoberflächen Technologien GmbH - Mergenthalerallee 73 -75 - 65760 Eschborn - T +49 (0)69 200 214 52 - F +49 (0)69 207 331 92 - e-mail: kontakt@vitrum.group, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You are welcome to use our attached withdrawal form for this purpose.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period
has expired.
CONSEQUENCES OF REVOCATION
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
If you have requested that the services should commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.
HINWEIS
Please note that when placing an order, you must confirm receipt of the revocation instructions and the revocation form in writing.
The document for this can be found under 'Consumer declaration on commencement of work before expiry of the withdrawal period'.
If you wish to cancel the contract, please fill out this form and send it back to us.